Most Tiger buildings are supplied with a lock and key, but the type of lock and where the key is supplied can vary depending on the product range.
Please use the guide below to locate your lock and key.
Garden sheds & summerhouses
Garden sheds and summerhouses are typically supplied with a standard lock and key.
The lock is pre-fitted to the door
-
The key is usually:
Included within the fixings or accessory pack
Before contacting us, please check all packaging carefully, including any small bags taped to panels.
Log cabins (including 28mm–70mm)
Log cabins are supplied with lockable doors, and the key is usually provided separately.
The lock is fitted to the door
-
The key is commonly:
included in the door handle pack
Included in the fixings pack
Secured within the packaging to prevent loss during transit
Keys may be attached discreetly to avoid damage during delivery, so we recommend checking all packaging thoroughly.
Playhouses
Playhouses include simple door latches rather than keyed locks.
Please refer to the individual product description for confirmation.
If you cannot find your key
If you have checked all packaging and cannot locate your key, please contact our Customer Care Team with:
Your order number
The product name
Clear photos of the door and lock
We will be happy to help.